Privacy Policy

Please note: We do not store our customers’ financial information.

This privacy policy outlines how Zam Zam Incense Wholesale collects, uses, and protects any information you provide when using this website. We are committed to ensuring your privacy is protected in accordance with UK data protection laws and the GDPR.

We may update this policy occasionally by revising this page. We recommend reviewing it periodically to stay informed of any changes.

Information We Collect

We may collect the following information:

• Name
• Contact information including email address
• Demographic details such as postcode, preferences, and interests
• Other relevant data for customer surveys, order processing, or promotions

How We Use This Information

Your data helps us provide better service and user experience. We may use it for:

• Internal record keeping
• Improving our products and services
• Sending promotional emails about new products, offers, or updates (only if you opt in)
• Occasional market research via email, phone, or mail
• Website customisation based on your preferences

Security

We are committed to keeping your information secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard your data from unauthorised access or disclosure.

How We Use Cookies

A cookie is a small text file placed on your device to enhance your browsing experience. Cookies help us:

• Analyse web traffic
• Understand user behaviour
• Improve our site functionality

You can choose to accept or decline cookies in your browser settings. Please note that disabling cookies may affect your ability to use certain site features.

Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we are not responsible for the protection of any information you provide on those sites. Please review their privacy policies before providing any data.

Controlling Your Personal Information

You may restrict the use of your personal information by:

• Choosing not to opt-in to marketing when filling out a form
• Contacting us via our Contact Us page to update your preferences

We will never sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

You may request a copy of the personal data we hold about you under the Data Protection Act 1998. A small admin fee may apply. To request your data or ask for corrections, please contact us at the address below.

List of Cookies We Collect